Tools and Links

Website Service Disruptions Impacting Internet Banking

Thu, 04 Apr 2013

 

We have experienced intermittent online service disruptions that have limited members’ ability to access our website, including access to Internet Banking.
 
This is a high priority issue that we have been working with our hosting partners to trace and resolve.
 
We regret any inconvenience this has caused; please continue to access our site regularly.
  
FAQs

Why was your site down?
 
Our site was functioning correctly however we experienced high volumes of traffic that affected the access speed of the site. The additional traffic caused delays in serving website pages.
 
How long have you been experiencing difficulties?
 
We have been experiencing inconsistent online performance levels since Tuesday morning; corrective action has been taken and our hosting partners are monitoring the situation closely.
 
Do you know when this we be resolved?
 
We are focusing on maintaining access to our systems and strengthening our network resources, we will continue to monitor online service levels closely. Detailed investigations are underway and we are working on resolving these issues as soon as possible.
 
Was this an attack?
 
We are experiencing higher than normal traffic volumes and this is affecting site performance. We are focusing on maintaining access to our systems and strengthening our network resources. We are not speculating on the root cause until detailed investigations have been completed.

 

 

Cash Rate on Hold at 3% for April RBA Meeting

Thu, 04 Apr 2013

The Reserve Bank has announced today at its meeting that the official cash rate will be kept on hold this month, as anticipated by most economists.

This marks the third consecutive month that rates have remained at 3%. The decision is said to be a result of a positive outlook for general economies both locally and internationally.

Senior Economist for Australian Property Monitors Dr. Andrew Wilson says the housing market is likely to benefit from low interest rates this year. He expects rates to remain on hold in the near term.

"This year’s increased home buyer activity is set to be maintained into winter driven by historically low interest rates and rising confidence," Dr Wilson says.

See RBA Governor, Glen Stevens’ full statement below:

At its meeting today, the Board decided to leave the cash rate unchanged at 3.0 per cent. Global growth is forecast to be a little below average for a time, but the downside risks appear to be reduced.

While Europe remains in recession, the United States is experiencing a moderate expansion and growth in China has stabilised at a fairly robust pace. Around Asia generally, growth was dampened by the earlier slowing in China and the weakness in Europe, but again there are signs of stabilisation.

Commodity prices have declined somewhat recently, but are still at historically high levels. Internationally, financial conditions are very accommodative. Risk spreads are narrow and funding conditions for financial institutions have improved. Long-term interest rates faced by highly rated sovereigns, including Australia, remain at exceptionally low levels.

Borrowing conditions for large corporations are similarly very attractive. Share prices are substantially above their low points. However, the task of putting private and public finances on sustainable paths in several major countries is far from complete. Accordingly, financial markets remain vulnerable to setbacks.

In Australia, growth was close to trend over 2012, led by very large increases in capital spending in the resources sector, while some other sectors experienced weaker conditions. Looking ahead, the peak in resource investment is drawing close. There will, therefore, be more scope for some other areas of demand to strengthen. Recent information suggests that moderate growth in private consumption spending is occurring, though a return to the very strong growth of some years ago is unlikely.

While the near-term outlook for investment outside the resources sector is relatively subdued, a modest increase is likely to begin over the next year. Dwelling investment is slowly increasing, with rising dwelling prices and high rental yields. Exports of natural resources are strengthening. Public spending, in contrast, is forecast to be constrained. Inflation is consistent with the medium-term target, with both headline CPI and underlying measures at around 2¼ per cent on the latest reading. Labour costs remain contained and businesses are focusing on lifting efficiency.

These trends should help to keep inflation low, even as the effects on prices of the earlier exchange rate appreciation wane. The Bank's assessment remains that inflation will be consistent with the target over the next one to two years. There are a number of indications that the substantial easing of monetary policy during late 2011 and 2012 is having an expansionary effect on the economy. Further such effects can be expected to emerge over time. On the other hand, the exchange rate, which has risen recently, remains higher than might have been expected, given the observed decline in export prices. The demand for credit has also remained low thus far, as some households and firms continue to seek lower debt levels.

The Board's view is that with inflation likely to be consistent with the target, and with growth likely to be a little below trend over the coming year, an accommodative stance of monetary policy is appropriate. The inflation outlook, as assessed at present, would afford scope to ease policy further, should that be necessary to support demand. At today's meeting, the Board judged that it was prudent to leave the cash rate unchanged. The Board will continue to assess the outlook and adjust policy as needed to foster sustainable growth in demand and inflation outcomes consistent with the target over time.

Roy Morgan Research shows market leading approach

Thu, 28 Feb 2013

Latest independent research shows the customer owned banking sector is the market leader on customer satisfaction, offering everyday Australians a balanced approach to banking that rivals can’t match.

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