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Access

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Family First Credit Union has a range of services to make accessing and managing your money as simple as possible. We offer a wide range of access services so you are able to manage your money 24 hours a day, 7 days a week.

Internet Banking

Our internet banking option allows you to control your accounts from the comfort of your own home or workplace, with access 24 hours a day, every day through our website.

  • Transfer money between your accounts
  • BPAY your bills and make transactions
  • Interest earned and charged
 

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Phone Banking

Phone banking is a convenient way to directly access your account 24 hours a day, everyday, using any touchtone telephone.

  • Check your account balances, recent transactions and other information
  • Pay bills using BPAY
  • Transfer funds between accounts
 

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Cards

Family First Credit Union have a range of cards to suit your needs. Use a Visa Debit Card to access your own funds.

  • Access to the rediATM network
  • VISA and Mastercard accepted worldwide
  • 24/7  access to your funds
 

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Android Pays (Coming Soon)

Soon you will be able to 'tap and pay' for your purchases with your Android smart device. Choose your device, add your debit card, and you're all set. Wherever you are, at a store or in an app, you're ready to use Android Pay. Forget fumbling through your wallet and handing over a card next time you're in a store. With Android Pay you can simply unlock your phone, place it near a contactless terminal, and you're good to go. You don't even need to open an app. Tap and pay is that fast, that easy.

  • Your card info stays safe - when you shop at a merchant, Android Pay doesn't send your actual debit card number with your payment. Instead it uses a virtual account number to represent your account information, so your card details stay safe.
  • Keep track of your purchases - as soon as you make a purchase, you'll see a payment confirmation that shows you exactly where a given transaction happened, along with the merchant's name and number so it's easy to detect any suspicious activity.
  • Peace of mind when you lose your phone - no more frantically cancelling your debit cards. If your phone is ever lost or stolen, you can use Android Device Manager to instantly lock your device from anywhere, secure it with a new password, even wipe it clean of your personal information.

Click here for terms and conditions associated with Android Pay

 

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ATM

Family First Credit Union is part one of the largest ATM networks in Australia, the rediATM network, which gives our members access to over 3,000 rediATM's Australia-wide.

  • Incur no additional ATM Direct Charge fee at rediATMs
  • rediATM locator iPhone and Android application now available
  • Online website ATM locator available for you 24/7
 

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BPAY

The most convenient and easy way to pay your bills to over 44,000 different billers.

  • BPAY via Internet & Mobile banking
  • BPAY via Phone banking
 

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New Payments Platform (NPP) is coming soon ...

Soon you'll be able to make payments in real-time using just a mobile phone number, an email address or an Australian Business Number (ABN)

  • It's fast - payments are made in real-time
  • It's convenient - no wait or delays, available 24/7, 365 days a year
  • It's simple - for those who participate when the services become available, you'll be able to register a PayID to send and receive payments using a mobile number, an email address or an ABN instead of a BSB and account number
  • It's secure - each payment needs to be approved before it can go through, giving you more security and control over the payment
 

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Bank@Post

Bank@Post allows you to access your personal accounts from over 3,300 Australia Post outlets around Australia.

  • Deposit cash1 or cheques2
  • Withdraw cash1
  • Obtain a balance, post a transaction
 

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Deposits and Withdrawals

Transact on your account using the range of access services available through Family First Credit Union.

  • In-branch personal service
  • Personal cheque facility
  • Direct debit and credit services
 

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Questions?

If you have any questions, please contact us enquire now

1. Fees and Charges apply. PIN approved and subject to daily limits determined by Australia Post

2. Cheque deposits subject to daily limits determined by Australia Post