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Car Loan FAQs

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Do I have to be a Credit Union member to take out a loan?

Family First is a mutual financial services organisation and as such is owned by its members, each one of whom is a shareholder. If your car loan application is approved we will be delighted to help you become a member as part of the loan process.

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How much can I borrow?

The minimum amount you can borrow on a fully secured car loan is $5000. The maximum amount you can borrow is dependent on the age and value of the vehicle. The actual amount you can borrow is determined by your ability to meet the repayments of the loan. Wish to calculate how much you could borrow? Use our Loan Calculator. ^

How do I make repayments on the loan?

You can arrange to make your loan repayments either by payroll deduction, direct debit from your savings or transaction account, internet or Phone Access transfer, at any of our branches or using bank@post.

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How often will I receive information on my account?

Statements are produced six monthly or more frequently on request. Duplicate statements can be requested at any time from our office. Account Balances and Statements are also available through our Internet and Phone banking services.

What security is required to take out a Car Loan?

We will take a Bill of Sale over your vehicle as security. To enable this to be registered with REVS there will be a small fee involved.

What happens if I get sick, have an accident or lose my job?

The best way to obtain peace of mind that your repayment obligations will be met in the case of accident, illness or involuntary unemployment is to take out insurance.

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Do I need to take out insurance on my loan?

It is recommended that you take out insurance on your loan, although not compulsory, it is designed to cover your lending obligations in the case of sickness, accident or involuntary unemployment. Although you do not have to purchase your insurance through us, we do offer a range of insurance policies.

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Do I need to take out insurance on my vehicle?

If Family First has taken security over your vehicle, you will be required to have the vehicle comprehensively insured. Credit Union can offer a quote on your vehicle before purchase to make the loan process more efficient. 

Is a redraw facility available?

Family First gives you the option of making extra repayments on your loan and then having the flexibility of being able to redraw on these extra repayments. You need to have your loan in advance by at least $1000 and the minimum redraw is $1000. This facility is free of charge, a small fee applies for each redraw and allows you to park extra funds on your loan, thus saving you interest and then redrawing them as required. 

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