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Savings FAQs

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Do I have to be a member to open an account?

Family First Credit Union is a mutual financial services organisation and as such is owned by its members, each one of whom is a shareholder. Part of the account-opening process is to become a member. Learn more about becoming a member. ^

How much do I need to deposit to open an account?

The value of the deposit required varies with each account. Check our comparison table for more details.^

How do I make deposits to my account?

You can arrange to make deposits to your account by:

  • direct credit of payroll or other income;
  • transfer from another savings or transaction account;
  • Internet or Phone Access transfer;
  • over the counter at any branch of Family First Credit Union.

Learn more about accessing your funds. ^

How do I make withdrawals from my account?

Accessing your money will depend on the particular features of your account. If you require more information on each facility please refer to the access section of the site. ^

How often will I receive information on my account?

Statements are issued six monthly or as requestedAccount Balances are available through our Internet and Phone Access services and Statements are available through our internet banking service. Learn more about accessing your funds. ^


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