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Urgent Notification - Issues with Internet and Mobile Banking

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Urgent Notification - Issues with Internet and Mobile banking Links

Problems with Internet and Mobile Banking Links (12am Friday 4 January 2019)

Please be advised that we are experiencing connection issues with our internet and mobile banking program.

hen you click the links from our website to access internet banking a HTTP 404 Not Found error message is displayed.

Similarly, if you try to access mobile banking from your smart phone, you will get a 'Data cannot be loaded at this time. Please ensure there are no ad blockers enabled' error message.

We have raised a critical incident with the vendors and they are investigating.

In the meantime, should you wish to access internet banking, please either click on the link below or type this url address into your internet browser:

https://online.familyfirst.com.au/mvpfamilyfirst/SignOn/login.aspx

Alternatively, if you are after mobile banking, please either click on the link below or type this url address into your internet browser on your smart phone:

https://online.familyfirst.com.au/mvpmobfamilyfirst/SignOn/Login.aspx

We apologise for any inconvenience caused. We willpost further updates when further information becomes available.

Please note that phone banking and our banking app services are not affected by this issue.

 

Darryl Macauley

Chief Executive Officer